Digital transformation shapes every aspect of a business and with transformation comes change.
As the pace of change increases so will your organisation’s susceptibility to ‘change fatigue’, an apathy towards change initiatives, resulting in projects becoming unfocused and lacking energy, the reason why a mere 30% of project implementations succeed. That means the majority either fail or do not achieve the results that were intended. Just think of all the resources, time and effort that go into these projects, for little or no benefit. It’s not difficult to see why ‘change fatigue’ occurs!
To ensure your strategic plans are successfully implemented, you need to rebuild the skills and resilience in your team to embrace change.
Over the years, we’ve seen shifts in how traditional leadership roles operate, as silos break down and the scopes of various roles widen and change. Digital transformation has morphed from a trend to a central factor of modern business strategy.
Your organisation’s probability of change success is hinged on a number of factors including; how ready the organisation and employees are to implement change, the skills, people, training and resources required to implement change and the overall attitude of the organisation in relation to change.
You don’t have to run flat out towards burn out to implement change. Surrounding yourself with quality team members will enable you to achieve your goals, control your stress levels and enjoy the journey! The key to successful change is an engaged workforce who are driven to taking positive action to further your organisation’s reputation and interests.
In addition, the advent of augmented reality (AR) and virtual reality (VR) means that these technologies that were once limited to the gaming industry are now being incorporated into mainstream industries. The shift towards these new technologies provides new ways to connect and interact with customers and opens up the gates for workplace gamification.
For example, a start-up company in Middlesbrough called Evaluagent is using gamification to enhance not only customer but staff engagement – they use an online game points based system to reward and recognise staff.
However, adaptability is more vital to change success than ever before: Businesses succeed when they adapt to industry shifts and incorporate new technology into the culture of the business. Digital transformation isn’t just about technology, it’s about bringing together and incorporating new technology into a culture that embraces the change and can use it to grow the business.